Reference

How 77aa Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account and process your payments through bKash, Nagad, and Rocket.

Account data kept securebKash, Nagad, Rocket payment info protectedNo data sold to third partiesYour rights, clearly statedContact us to request changes

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What We Collect and Why We Hold It

77aa Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when creating your account — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. When you make a deposit or request a withdrawal, the transaction reference tied to your wallet is logged

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to your account history. We also collect device and session data automatically: browser type, IP address, and pages visited. This helps us keep your account secure and detect unusual access patterns. We do not store your full bKash or Nagad PIN — payment authentication happens inside
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the respective wallet apps, not on our platform. Data you submit is held for as long as your account remains active and for the period required by applicable regulations in eligible regions. If you close your account, we retain the minimum records needed for compliance, then
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delete the rest. We do not sell, rent, or share your personal data with marketing companies. Third-party processors we work with — such as payment gateway partners who route Rocket and Nagad transactions — are bound by data-handling agreements that restrict use to the purpose of
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processing your payment only. Availability of this service and the data rights that apply to you depend on your local law and the eligible regions we serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security and transparency around your data are not optional extras — they are part of how we run accounts here. Below are the four areas that matter most to you as an account holder, from how your session is secured to how long we keep your records.

Account Security Your account login is protected by OTP verification sent to your registered mobile number. We flag unusual login attempts and can lock access if something looks wrong.

Cookie Use We use session cookies to keep you logged in and analytics cookies to see which sections of the site are used most. You can manage cookie preferences through your browser settings.

Data Retention Active account data is held for the life of your account. After closure, we keep only the minimum records required under applicable rules for eligible regions, then delete the rest.

Requesting Changes You can ask us to correct inaccurate data, download your account history, or request deletion of non-essential records. Contact support via email or live chat with your account details.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about your data, want to request a copy of what we hold, or need to ask us to delete specific information, there are three ways to get through to our team. Include your registered account email and, if your query is about a payment record, the wallet type — bKash, Nagad, or Rocket — so we can locate the relevant transaction data quickly.

Email Support Send your privacy request to our support address. State your account details and the specific data you are asking about so we can respond without delays.

Live Chat Open the chat widget from your account dashboard. Privacy queries are handled by the same support team who assist with account and wallet questions.

Account Settings Some data requests — like downloading your transaction history for bKash or Nagad payments — can be started directly from the account settings page.

Common Questions About Your Data at 77aa

These are the questions our account holders ask most often about how their personal information is handled. If your question is not covered here, reach out through live chat or email and our support team will respond directly.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data to keep your account secure.

No. PIN authentication happens inside your bKash or Nagad app. We only receive a transaction reference to confirm the payment reached your account — never your PIN or wallet password.

Yes. Send a request to our support team by email or live chat with your registered account details. We will compile and share what we hold within a reasonable timeframe.

After closure, we retain only the minimum records required under applicable regulations for eligible regions. Non-essential data is deleted once that retention period ends.

We do not sell or rent your data. Payment processors who handle Rocket, Nagad, or bKash transactions receive only what is needed to complete your payment, under strict data agreements.

Contact us through live chat or email. State your account details and the specific data you want corrected or removed. We will confirm receipt and act within a reasonable period.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal App77aa App InfoCrash WinBurst

How 77aa Handles Your Personal Information

How We Protect and Manage Your Information

Reach Us About Your Privacy Rights

Common Questions About Your Data at 77aa

01 What personal data does 77aa collect when I open an account?

02 Does 77aa store my bKash or Nagad PIN?

03 Can I request a copy of the data you hold about me?

04 How long does 77aa keep my account data after I close my account?

05 Does 77aa share my data with third parties?

06 How do I ask 77aa to correct or delete my personal information?

Privacy Policy

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